I called NY State of Health to change my mailing address. I ended up on Medicaid.

How a simple phone call exposed yet another bizarre crack in our Byzantine healthcare bureaucracy.

My younger son and I moved in with my partner and his two two sons a few months ago, which has obviously meant changing our address on multiple forms and fronts—drivers license, banks, credit cards, utilities, doctors offices, etc. I thought I’d taken care of all of these administrative tasks, but when I recently logged into the New York State of Health…